Who do I contact about cookies?

For cookie questions, use chat from 10:00 to 22:00 WIB or send email to legal@brojp.fun. Tell us your device and browser so we can explain the relevant setting path.

Reference

Legal Terms for Your Account

Clear account rules, data use terms, and wallet records sit in one legal area so you know what applies before you open your account.

Account termsPrivacy handlingCookie controlsLocal-law access

Browse Lobby Read FAQ

Rules Behind Wallet and Access

brojp Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Legal clarity starts with what we ask from you and why we keep it. We publish terms for account creation, wallet use, identity checks, cookie choices, and dispute handling, then connect those terms to real account steps such as phone confirmation and the Profile > Legal

1
& Privacy screen. Your ability to open, fund, and use an account depends on local law and is available only where local law permits. When you add funds through DANA, OVO, GoPay, or QRIS, we keep transaction records linked to your account so we can handle
2
corrections, security checks, and lawful requests. If we change a policy, we update the date on the page and keep the contact route open for questions.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Reach Our Legal Team

Legal questions need a channel that leaves a clear record. Use live chat daily from 10:00 to 22:00 WIB for short questions, email [email protected] for documents, or open a ticket from Profile > Help > Legal when you are signed in. We may ask you to confirm your registered phone number or email before discussing account records, payment receipts, cookie choices, or correction requests.

Team online

In-account chat

Use chat from 10:00 to 22:00 WIB for questions about terms, account access, or payment records. We may ask you to confirm your registered phone number before discussing legal account details.

Legal email

Send documents, correction requests, or privacy questions to [email protected]. Include your username, registered phone number, and the exact issue so our team can match the request to your account record.

Account ticket

Open Profile > Help > Legal after signing in when your request relates to wallet history, cookies, or account access. The ticket keeps replies attached to your account for later checking.

DATA PRACTICE

How We Handle Your Records

Our legal process is based on collecting only the account data we need to run the service, process wallet records, protect access, and answer lawful requests.

Account data

We collect details such as your username, phone number, email, device signals, and sign-in records. These help us confirm account ownership, respond to legal requests, and investigate account access questions.

Payment records

DANA, OVO, GoPay, and QRIS receipts are stored with time, amount, wallet reference, and account ID. We use those records for reconciliation, correction requests, and lawful checks tied to your wallet.

Cookie choices

Cookies help keep your session active, remember language settings, and measure page errors. You can clear them through your browser, though signing in again may be required on your next visit.

Security checks

When a sign-in looks unusual, we may request phone or email confirmation before account details are shown. This protects legal records, wallet history, and personal data from being shared with the wrong person.

Record retention

We keep account and wallet records only for operational, security, dispute, and lawful reasons. When a record is no longer needed for those purposes, we remove it or reduce the data attached.

Change requests

You can ask us to correct contact details or explain a data entry through Profile > Help > Legal. We check ownership first, then reply with the action taken or the reason we cannot change it.

Legal Questions You May Ask

The questions below focus on legal rights, account data, wallet records, access rules, and how to contact us. We write the answers in plain language so you can decide whether the account flow matches your location and your expectations before you continue. For anything personal, use chat, email, or the signed-in ticket path.

Your account is covered by our terms on identity details, wallet use, data handling, cookies, security checks, and dispute handling. Access also depends on local law and is available only where local law permits.

We use your data to create and secure your account, process wallet records, answer legal requests, and maintain session settings. Typical data includes username, phone number, email, device signals, and sign-in history.

Yes. Send the correction through Profile > Help > Legal or email [email protected] with your username and registered phone number. We confirm ownership before changing contact details or explaining why a change is not possible.

Name and wallet checks help us match a transaction to the right account and investigate errors. They also reduce the risk of discussing wallet records with someone who does not control the account.

Sign in and open Profile > Legal & Privacy to see current terms, privacy wording, cookie details, and contact routes. We place the update date on the page when a legal text changes.

For cookie questions, use chat from 10:00 to 22:00 WIB or send email to [email protected]. Tell us your device and browser so we can explain the relevant setting path.

No service should be treated as available everywhere by default. Your ability to access or use an account depends on local law and is available only where local law permits in your location.

Legal Terms for Your Account

Reach Our Legal Team

In-account chat

Legal email

Account ticket

How We Handle Your Records

Account data

Payment records

Cookie choices

Security checks

Record retention

Change requests

Legal Questions You May Ask

01 What legal terms apply when I open an account?

02 How do you use my personal data?

03 Can I ask brojp to correct my details?

04 Why do you check my DANA, OVO, GoPay, or QRIS name?

05 Where do I see the current legal text?

06 Who do I contact about cookies?

07 Is brojp available everywhere in Indonesia?

Related Pages