Reference

Terms & Conditions for Your brojp Account

Our Terms & Conditions set the account rules before you enter the Live Dealer Lobby, Rocket Crash, Super Bingo, or the wallet, so you know what we check…

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brojp Terms & Conditions for Your brojp Account
HELP CHANNELS

Ask Us About Account Terms

A terms question should reach the team that can see your account record, not a generic inbox. We handle Terms & Conditions questions through live chat, WhatsApp, and email from 08:00 to 23:00 WIB daily. Before you contact us, open Account > Legal on mobile or desktop and note the clause you want to discuss. For payment-related terms, include the DANA, OVO, GoPay, or QRIS reference without sharing your password.

Team online

Live chat

Use live chat for clause questions while you are signed in. Our team can view your account status, recent wallet action, and device session, then explain which term applies before you make another request.

WhatsApp desk

Send WhatsApp support a short summary, your registered phone number, and the term you are asking about. We use this path for account access, verification timing, and payment record questions during 08:00-23:00 WIB.

Email record

Use email when you need a written response about Terms & Conditions, account correction, or a payment dispute. Attach only relevant screenshots, such as QRIS status or wallet receipt, and avoid sending passwords.

ACCOUNT CONTROLS

How We Apply Account Rules

Clear Terms & Conditions only work if we apply them in the account flow you actually use. We record registration data, wallet references, cookie signals, device sessions, and support history so we…

Registration data

We use your name, phone number, login details, and verification status to apply account terms. If those details conflict with a withdrawal request, we may ask for extra confirmation before processing it.

Cookie checks

Cookies help us keep you signed in, remember device sessions, and detect repeated failed access attempts. You can clear browser cookies, but we may ask you to sign in again afterward.

Wallet records

DANA, OVO, GoPay, and QRIS references are stored with timestamps and account IDs. These records let us match deposits or withdrawals to the account named in the Terms & Conditions.

Device security

Mobile and desktop sessions are checked for unusual sign-in patterns. If a new device requests a withdrawal soon after login, our terms allow us to pause the request for account confirmation.

Record retention

We keep account, payment, game round, and support records for as long as needed to handle disputes, meet operational duties, and apply the Terms & Conditions fairly to your account.

Change requests

To request a correction, contact support with your registered phone number and the field you want updated. We may ask you to verify ownership before changing wallet details or account identity data.

Questions About Your Terms

These answers focus on the Terms & Conditions that affect your account, not general lobby use. If you need a clause checked against your own record, contact us with your registered phone number and the relevant wallet or game reference. We may answer faster when you include the device path you used, such as mobile menu > Account > Legal, plus the time of the action.

You accept the Terms & Conditions covering registration, account ownership, wallet use, game records, verification, withdrawals, support contact, and lawful access. You should use one account in your own name and keep login details private.

The terms may be updated when account flow, wallet handling, security checks, or legal requirements change. We place the current version in Account > Legal, and continued use means you accept the updated terms.

Payment terms require the wallet or QRIS record to match your account activity. We may check timestamps, reference codes, sender details, and account names before confirming a deposit, withdrawal, or disputed transaction.

Our Terms & Conditions allow verification when the account name, wallet detail, device session, or transaction pattern needs checking. This protects account ownership and helps us send funds to the correct verified destination.

If your name, phone number, wallet record, or login pattern conflicts, we may pause account actions while support checks the record. You can correct eligible details after proving account ownership through our support process.

Access depends on local law and is available only where local law permits. If your location or network indicates a restricted area, our terms may require us to limit account access or block certain actions.

Contact live chat, WhatsApp, or email from 08:00 to 23:00 WIB with your registered phone number and the record you want checked. We may verify ownership before sharing or correcting account data.